Privacy policy

Old Saltys respects your privacy and is committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

We may collect personal information including:

Name, email, phone number and address
Order and payment details
Account and purchase history
Website usage data (via cookies and analytics)

How We Collect It

We collect information when you:

Make a purchase
Contact us
Sign up to emails or accounts
Browse our website

Some data is collected automatically (e.g. cookies, IP address).

Why We Collect It

We use your information to:

Process orders and deliver products
Provide customer support
Improve our website and services
Send updates or marketing (you can opt out anytime)
Meet legal obligations

Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

Payment processors
Shipping providers
Shopify (our eCommerce platform)
Marketing and analytics services

We only share what is necessary and require these providers to protect your data.

Overseas Disclosure

Some of our service providers (including Shopify) may store or process data overseas. We take reasonable steps to ensure your information is handled securely.

Security

We take reasonable steps to protect your personal information, but no system is completely secure.

Your Rights

You have the right to:

Access your personal information
Request corrections
Opt out of marketing communications

To do so, contact us anytime.

Cookies

We use cookies to improve your browsing experience and understand how our site is used. You can manage cookies through your browser settings.

Complaints

If you have a concern about your privacy, please contact us first.
If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).